IT outsourcing refers to the hiring of third-party IT consultants to provide you with IT services that address the unique needs of your business. Today, many businesses, particularly SMEs are turning to outsourcing companies for their web and mobile app design and development, software development, cybersecurity support, and new technologies such as IoT, AI and Blockchain, among others.
IT outsourcing comes with many benefits attached for businesses. Some of these include:
1. Access to expert technical support
IT outsourcing companies consist of expert IT professionals with a broad understanding of best IT practices and trends. Technical support can be in the form of web and mobile development and hosting, IT security, software maintenance and upgrades, etc. With outsourcing, businesses can leverage the professional services of experienced IT technicians across these fields without the need for hiring and training their in-house teams. Further, they get more room to focus their energy and resources on their core business.
2. Enhanced IT security and data backup and recovery
Business data is an invaluable asset in today’s data-driven world. IT outsourcing offers businesses access to the latest infrastructure on data security, data backup and recovery with 24/7 monitoring, regular assessments on system integrity and regular infrastructure and software updates.
3. Future-proofing your business
With expert support, outsourcing provides you access to the latest technologies to help you stay ahead of the market. The support in the integration of the latest disruptive technologies provides you with a pathway to future-proofing your business.
4. Reduced costs
One of the major benefits of IT outsourcing is it is more affordable compared to the cost of hiring in-house development teams. There is also a higher guarantee for return on investment. Overall, businesses can leverage IT outsourcing to fix their IT needs without exceeding their budget.
5. Reduced risk
Without the proper knowledge, experience and technical expertise, businesses face a higher risk of missing market opportunities, failure to improve internal business processes and non-compliance with government regulations and other standard practices in the industry. IT outsourcing helps minimize these risks but provides businesses access to guidance from experienced and knowledgeable professionals.
Key factors to consider when choosing an IT outsourcing partner
The IT outsourcing industry is wide and consists of many companies looking to expand their client base. Here are some key considerations to make when choosing an IT outsourcing partner.
1. Quality resources and technical competencies
An ideal outsourcing service provider has relevant technical competencies, experienced workforce and access to the latest technological tools. A good way to judge the quality of a company’s resources is by looking at the qualifications of its workforce, the technical expertise, company portfolio and reputation based on industry reviews and testimonials from its previous clients.
An ideal outsourcing vendor offers highly competitive prices rather than cheap cost. Often, cheaper costs translate to reduced quality of services. As such, you should do thorough background research to know the average cost of IT sourcing the services your business seeks.
3. Company culture and management
Always look at the company’s mission and vision, ethical values, effective communication and employee motivation if possible. This requires some detailed research, but if you are to get the best services, the vendor must have a culture that promotes growth, quality and excellence.
Saigon Technology Solutions is a leading IT service provider specializing in mobile app development, custom software development, enterprise app modernization, cloud computing and IT staff augmentation. For more than 7 years, the company has been a trusted provider of IT outsourcing services for SMEs in Vietnam, Australia, USA, Singapore and Australia. Its team of over 120 skilled software engineers has technical competencies in top technologies and frameworks to deliver impactful IT solutions to clients across industries.
Niftit is an international IT consulting company based in Vietnam, Hong Kong and New York. The company was founded in 2012 and delivers reliable IT and software solutions through its team of experienced and certified software engineers and web designers. Its services include web app development, UX/UI design and development, digital marketing, software consulting and application management services. It applies agile methodologies to deliver client-focused IT solutions that help clients to thrive.
3. Beetsoft Co. Ltd
Beetsoft Co. Ltd has over 6 years’ experience as an IT outsourcing agency. It specializes in leveraging the latest technologies such as AI, IoT, AR, VR, MR, and data and image annotation for banking and insurance, manufacturing, healthcare, education and retail industries. Beetsoft Co. Ltd has an admirable reputation as a trusted IT solutions provider as evident from its portfolio of completed projects, testimonials from past clients and collection of awards and recognition in the industry.
4. Innomize Tech
Innomize Tech was established in 2018 as an IT consulting and software development firm. It specializes in providing web development, cloud computing, DevOps, and Automation testing services. It also offers dedicated team services for businesses that require staff augmentation. With competencies in top technologies and frameworks, Innomize Tech ranks among the top IT consulting firms in Vietnam.
Designveloper specializes in mobile development, web development, VoIP and UX/UI design. Based in Ho Chi Minh City, the company is made up of highly skilled professionals with proven certification, expertise and experience delivering complex IT solutions for clients across industries. It boasts of an extensive portfolio of previous projects demonstrating its competencies and hundreds of testimonials from satisfied clients.
Elinext was founded in 1997 as an alliance of full service software development companies with offices in the USA, the United Kingdom, France, Germany, Switzerland and main delivery centers in Belarus and Vietnam. Elinext offers its clients 23 years of proven expertise in custom software development, mobile and web app development, QA and software testing. The company focuses on the quality and business targeting of all the products and services with over 500 motivated developers worldwide. Elinext key partners are CA Technologies, Siemens, Translations.com, Parrot and Trumpf.
Outsourcing IT services is now a common trend. It offers a cost-effective pathway to addressing your IT needs and leveraging the latest technologies to transform your businesses. Hopefully, this guide has provided you with a simple to help you make the right IT outsourcing services considerations.